Terms and Conditions

The following terms apply to the Guaranteed Conveyancing Solutions Ltd website, including GCS Online (“our website”/ “the website”) and your use of our website constitutes your agreement to these terms, if you do not agree to these terms you must leave our website immediately.

The terms “Guaranteed Conveyancing Solutions Ltd”, “GCS”, “us” or “we” refers to the owner of the website. The term “you” or “your” refers to the user or viewer of our website.

This website is intended for commercial use only. Interference or entry to the website with intent to corrupt, damage or deny service is taken seriously and we will take such action as is necessary to protect our website from any such activities.

The information that is made available on our website is intended for general information purposes only. It does not constitute legal advice or any other type of advice. We accept no liability for any loss arising as a result of reliance on the information contained on our website.

This website is owned by Guaranteed Conveyancing Solutions Ltd and is protected by copyright and database rights. You acknowledge that all trademarks (registered or unregistered) used in providing this service shall remain the property of Guaranteed Conveyancing Solutions Ltd at all times. All rights are expressly reserved. If any trademarks reproduced on this website are not the property of or licensed to us, these will be acknowledged on the website.

You shall not copy, adapt, exploit or otherwise use the information contained on our website in any way, save for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer.

For the avoidance of doubt you shall not be entitled to sell, license, copy, reproduce, permanently store, or retransmit the contents of our website (in whole or in part) without our prior written consent.

Personal Data

Our usage of your personal information is governed by our Privacy Policy. Please read this carefully as it deals with your rights and our obligations in relation to your personal data, including what we can do with it, to whom we may disclose it together with your rights of access.

Communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Use of Links & Third Party Sites

Our website may contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by the third parties’ separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website, site access or password usage.

You may not create any link to our website from another website or document without our prior written consent.


We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of such external website material causing any damage, costs, injury of financial loss of any kind.

We shall not be liable for any loss or damage that you or a third party may suffer in connection with our website in any way, including loss or damage due to viruses that may infect your computer equipment, software, data or other property or your downloading of any material.

Purchase of products & services

The content of the website does not constitute an offer by us to sell products and services. Your request to purchase a product or service represents an offer by you that we may accept or reject and will be subject to the terms and conditions of that product or service. Full details and terms and conditions relating to any product or service will be included in the documentation supplied to you prior to purchase.

You must ensure that the details you provide are correct and that all questions are answered fully to ensure you receive the level of coverage you require. Failure to provide us with all the relevant and accurate information may jeopardise a claim. You must also have sufficient funds to cover the cost of any product or service, which you intend to purchase.

GCS shall not be deemed to provide cover and shall not be liable to pay any claim or provide any benefit under any policy to the extent that the provision of such cover, payment of such claim or provision of such benefit would expose GCS or the Insurer to any sanctions, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America.

The website is designed to be used by professional bodies only (i.e. lawyers, brokers, and licensed conveyancers) and is not intended for general public use. Any cover provided is on the basis that you act as “agent” for the proposed insured in accordance with the Consumer Insurance (Disclosure and Representations) Act 2012 (“the Act”), effective from the 6 April 2013, and that (where applicable) the insured has complied and will continue to comply with its duty as a “consumer” under the Act to take reasonable care not to make a misrepresentation to us.


While we try to ensure that all information on our website is accurate, no representation or warranty is given that the content on our website is accurate, reliable, complete, up to date or error free and accordingly we do not accept any liability for errors or omissions. Use of our website and any materials or information contained within it is at your own risk. We take reasonable steps to prevent viruses, defects, and malicious code, programs or macros on our website but no liability is accepted for them or any resultant damage or loss suffered.

Any personal details we collect from you will be used only in accordance with our Privacy Policy.

It shall be your own responsibility to ensure that any products, services or information available through the website meet your specific requirements.

Content and information provided by third parties other than GCS is identified clearly where it appears. We publish this content as supplied to us and are not responsible for its accuracy or timeliness. You must take appropriate steps to verify this information before acting upon it.

We will not be liable to you or any third party for any loss of use, profits, savings or data or any indirect, special or consequential damages or losses, whether such losses arise in contract, negligence or tort, including without limitation to the foregoing any losses in relation to use of, reliance upon or inability to use the website.


If you have a complaint then please contact us at info@gcs-title.co.uk and we will investigate and respond in line with our Complaints procedure which is available on our website.

If there is a disagreement between us which we cannot resolve to your satisfaction, you can refer any relevant complaint to the Financial Ombudsman Service (FOS) who, once contacted, will liaise with us on your behalf. FOS will then inform you directly of its decision. Referral to FOS will not prejudice your right to take subsequent legal proceedings. Its address is The Financial Ombudsman Service, Exchange Tower, London, E14 9SR (Consumer Helpline Telephone numbers: 0800 023 4567 or 0300 123 9 123 or if outside the UK +44 207 964 0500) or visit their website at www.financial-ombudsman.org.uk.


These terms shall be governed by and construed in accordance with English law and subject to the exclusive jurisdiction of the English courts.

To the extent that any part of these terms of use are found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

Changes to these Terms

These terms are kept under review and we will place any updates on this Site. We recommend you regularly revisit this page to ensure you have seen and are aware of our latest terms.

These terms were last updated on: 03/04/2023.

If you have any queries regarding our website or the information contained on it, please contact us at:

Guaranteed Conveyancing Solutions Ltd, GCS House, High Street, Heathfield, East Sussex, TN21 8JD
or by email to: info@gcs-title.co.uk